Privacy Policy
Last Updated: October 12, 2026
Erika Maram LLC (“Erika Maram,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy (“Policy”) explains how we collect, use, store, disclose, and protect personal information when you visit our website at https://erikamaram.com (the “Website”), contact our studio, purchase our services, or otherwise interact with our business.
This Policy describes our current practices and the privacy rights that may be available to you under applicable law.
1. Scope of This Privacy Policy
This Policy applies to personal information collected through our Website and in connection with our creative design services, including when you:
- Visit or browse our Website.
- Submit a contact form or project inquiry.
- Communicate with our studio by email.
- Request a proposal or purchase design services.
- Enter into a project agreement.
- Provide project information, documents, photographs, or other creative materials.
- Make payments through our payment processor.
- Receive project deliverables or access shared client files.
This Policy covers information collected directly by Erika Maram LLC and information processed by third-party service providers in connection with our business operations.
External websites and platforms linked from our Website may have their own privacy policies and practices.
2. Age Requirements
Our Website is intended for individuals aged thirteen (13) and older.
We do not knowingly collect personal information directly from children under sixteen (16) years of age.
Individuals under sixteen (16) should not submit personal information through our Website.
Our creative design services are intended for individuals aged eighteen (18) and older who have the legal authority to enter into binding agreements.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.
Parents or guardians may contact [email protected] with privacy concerns involving a minor.
3. Information We Collect
Depending on how you interact with our Website and services, we may collect the following categories of personal information.
A. Personal and Contact Information
When you submit an inquiry, contact our studio, or engage our services, we may collect:
- Full name and business name.
- Email address and phone number.
- Billing address.
- Website address or social media profiles.
- Information voluntarily provided through contact forms, questionnaires, or correspondence.
B. Client and Project Information
To provide creative design services, we may collect or receive:
- Business descriptions, branding information, and project requirements.
- Website copy, photographs, logos, and other creative materials.
- Brand guidelines, design preferences, and project feedback.
- Documents and information necessary to prepare agreements or deliverables.
- Authorized access credentials or permissions for third-party platforms when necessary for a project.
- Communications relating to project progress, approvals, revisions, and delivery.
We use this information for purposes reasonably related to providing the requested services, fulfilling our agreements, and operating our business.
Ownership and permitted use of client materials and project deliverables are governed by the applicable Creative Design Services Agreement or other accepted project-specific terms.
C. Payment and Transaction Information
Payments for our services are processed through Stripe.
We may receive transaction-related information, including:
- Customer name and billing information.
- Invoice amounts and payment dates.
- Payment confirmations and transaction status.
- Refund information.
- Transaction and accounting records.
Complete payment card numbers and banking credentials entered through Stripe's payment interface are processed by Stripe and are not stored directly by Erika Maram LLC.
For more information, please review Stripe's Privacy Policy at https://stripe.com/privacy.
D. Technical and Website Information
When you visit our Website, our hosting provider and essential technology services may automatically process limited technical information necessary to deliver, operate, maintain, and secure the Website.
This information may include:
- Internet Protocol (IP) address.
- Browser and device information.
- Pages requested and access timestamps.
- Technical information used for security, performance, and troubleshooting.
We do not currently use Google Analytics, advertising pixels, or behavioral retargeting technologies to track Website visitor activity.
4. How We Collect Information
We collect personal information through the following methods.
Directly from You
When you submit a contact form, send an email, provide project materials, complete a questionnaire, or enter into an agreement with our studio.
Through Website and Communication Providers
Our Website is hosted through Showit. Contact form submissions are received through our Website and delivered to our Gmail account.
Through Payment Processing
Stripe processes payments and provides relevant transaction information associated with our services.
Through Client Project Platforms
We use third-party platforms to prepare documents, communicate with clients, create deliverables, and share project files.
We do not currently operate an email newsletter or use an email marketing platform for automated promotional campaigns.
5. User-Submitted Content and Intellectual Property
You retain ownership of original information, photographs, documents, testimonials, and other materials you submit to Erika Maram LLC, subject to any applicable third-party rights and written agreements.
We may use submitted materials as reasonably necessary to respond to inquiries, perform requested services, communicate with you, and fulfill contractual obligations.
Submitting materials through our Website or during a project does not automatically transfer unrestricted ownership of those materials to Erika Maram LLC.
We will obtain appropriate permission before using private submissions, personal photographs, or other non-public materials for marketing or promotional purposes, unless such use is otherwise expressly authorized by an applicable written agreement.
Client project materials, completed deliverables, portfolio rights, and other intellectual property matters are governed by the applicable Creative Design Services Agreement or accepted project-specific terms.
Nothing in this Privacy Policy modifies or overrides those contractual rights.
6. Purchases, Payments, and Digital Products
Erika Maram LLC provides creative design services, including branding, website design, website customization, and related creative services.
Payments for our services are processed through Stripe or another payment method expressly agreed upon in writing.
We use payment and transaction information to:
- Process and confirm payments.
- Issue invoices and receipts.
- Maintain financial records.
- Process applicable refunds.
- Communicate regarding billing matters.
- Fulfill accounting and legal obligations.
We also offer certain digital design products through Etsy, a separate third-party marketplace.
Purchases completed through Etsy are subject to Etsy's applicable terms and privacy practices. Information we receive in connection with Etsy orders may be used for order fulfillment, customer support, and related business purposes.
We do not currently operate online courses, subscription memberships, or an independent digital-product checkout system through our Website.
Purchases of creative design services are subject to the applicable Creative Design Services Agreement, accepted project-specific terms, and payment conditions.
This Privacy Policy does not establish or modify cancellation, refund, ownership, or service-delivery rights.
7. Cookies and Website Technologies
Our Website does not currently use Google Analytics, advertising pixels, or behavioral retargeting technologies.
Based on our current Website configuration, we do not intentionally deploy cookies for visitor analytics, personalized advertising, or marketing tracking.
Our Website hosting provider and other essential technology services may process technical information necessary for Website functionality, security, and operation. Such processing does not necessarily involve storing cookies on your device.
If we introduce cookies or other tracking technologies in the future, we will update this Policy and implement any notices or consent mechanisms required by applicable law.
8. Email Communications
We use email to communicate with prospective and existing clients regarding:
- Project inquiries and consultations.
- Proposals and service agreements.
- Project requirements, timelines, and updates.
- Invoices, payments, and receipts.
- Customer service and support.
- Important business-related communications.
Our primary email communication platform is Gmail, provided by Google.
We do not currently operate an email newsletter or use an email marketing platform for automated promotional campaigns.
If we introduce email marketing in the future, we will update this Policy and provide any consent and unsubscribe options required by applicable law.
9. How We Use Personal Information
We use personal information for the following business purposes.
Providing Creative Services
To evaluate inquiries, prepare proposals, manage projects, and deliver contracted design services.
Client Communication
To respond to questions, provide project updates, request approvals, and communicate regarding services.
Payment Processing
To issue invoices, confirm payments, maintain financial records, and process applicable refunds.
Business Administration
To organize client records, maintain project documentation, and operate our studio.
Website Operation and Security
To maintain Website functionality, investigate technical issues, and protect against unauthorized or unlawful activity.
Legal and Contractual Compliance
To fulfill contractual obligations, comply with applicable laws, resolve disputes, and protect our legal rights.
We do not currently use Website visitor information for behavioral advertising or retargeting campaigns.
10. Third-Party Service Providers and Data Sharing
We may share personal information with third-party service providers when reasonably necessary to operate our business, process transactions, or provide contracted services.
These providers include:
Showit — Website Hosting and Contact Forms
Showit hosts our Website and supports the submission of contact forms and project inquiries.
Google — Email and Client File Sharing
We use Gmail for business communications and Google Drive to store, organize, and share project files with clients.
Client folders shared through Google Drive are restricted to the specific client or authorized recipients associated with that project.
Adobe — Document Preparation
We use Adobe software to prepare, edit, and manage client agreements and related documents.
Completed documents are downloaded and delivered directly to clients rather than shared through public Adobe document links.
Canva — Client Design Templates
We use Canva to create customized design templates for clients.
When applicable, clients receive a template link allowing them to access and create their own editable copy of the design.
These links are provided as part of our contracted creative services.
Stripe — Payment Processing
Stripe processes payments and provides billing and transaction-related services.
Etsy — Digital Product Marketplace
Digital products sold through Etsy are processed on Etsy's platform.
We may receive information necessary to fulfill orders, provide customer support, or maintain relevant business records.
We may also disclose personal information:
- To authorized service providers assisting with business operations or contracted projects.
- When required by applicable law or valid legal process.
- To protect the rights, property, or security of Erika Maram LLC, our clients, or others.
- In connection with a legitimate business transfer, subject to applicable law.
- With your consent or at your direction.
We do not sell personal information to third parties for monetary compensation.
We do not currently use advertising pixels or behavioral retargeting tools. If these practices change, we will update this Policy and provide any notices or choices required by applicable law.
Third-party providers may process information according to their applicable terms, privacy policies, and legal obligations.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding the personal information we maintain about you.
These rights may include:
- Requesting access to your personal information.
- Requesting correction of inaccurate information.
- Requesting deletion of eligible personal information.
- Requesting information about how your information is collected, used, or disclosed.
- Requesting a copy of certain personal information.
- Objecting to or restricting certain processing activities where applicable.
- Withdrawing consent where processing is based on consent.
These rights may be subject to applicable legal requirements, exceptions, and identity-verification procedures.
To submit a privacy-related request, contact us at [email protected].
We may request reasonable information to verify your identity before processing certain requests.
We will review and respond to privacy requests within the timeframes required by applicable law.
Certain information may need to be retained for legal, tax, accounting, contractual, or dispute-resolution purposes.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy or comply with applicable legal obligations.
Retention periods depend on the type of information and its purpose.
For example:
- Inquiries and communications: May be retained for client relationship management and business recordkeeping.
- Client and project records: May be retained for service delivery, contractual obligations, documentation, and dispute resolution.
- Contracts and agreements: May be retained for legal and business recordkeeping purposes.
- Payment records: May be retained to comply with tax, accounting, and financial reporting obligations.
- Project files and deliverables: May be retained as reasonably necessary for project completion, delivery, and applicable contractual obligations.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or securely dispose of it.
We may retain certain records when required or permitted by applicable law.
13. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
These measures include the use of two-factor authentication on our business applications and restricted access to client files.
We use established third-party platforms for Website hosting, communications, document preparation, file sharing, and payment processing.
Access to client information is limited to individuals or providers who reasonably require it for authorized business purposes.
However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.
When clients provide access to third-party accounts or platforms, such access is used for authorized project purposes and subject to applicable contractual obligations.
14. International Visitors and Data Transfers
Erika Maram LLC operates from Wake Forest, North Carolina, United States.
When you visit our Website or engage our services, your personal information may be processed by third-party service providers, including companies that operate internationally.
Depending on the services used, information may be transferred to, stored, or processed in the United States or other countries where those providers operate.
Different countries may have different privacy and data protection laws.
Where applicable law requires safeguards for international transfers, we will take steps to meet those requirements.
For questions about how your personal information is handled, please contact [email protected].
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
When updates are made, we will revise the “Last Updated” date at the top of this page.
If applicable law requires additional notice or consent for material changes, we will provide it.
We encourage visitors to review this Policy periodically.
16. Contact Information
For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:
Erika Maram LLC
Wake Forest, North Carolina, United States
Email: [email protected]
Website: https://erikamaram.com
Contact: https://erikamaram.com/contact
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.